B&N just took money out of my bank account UNAUTHORIZED. Last Sept I bought a membership w/a debit card. Just saw my bank account and they took out money for a 2017 renewal. Checked my membership and I specifically DID NOT sign up for automatic membership renewal and debits.
I called corporate and apparently I am not the only one they did this to. They were not supposed to retain my information or bill me. They were supposed to send me an e-mail regarding membership expiring which they did not do.
Result – they are deleting my card information, closing the membership and refunding my money in 2 MONTHS. Yes, I am shouting. !@#$%! them.
B&N just lost my business permanently.