A shift online, COVID-19 fears and less-steep discounts have thinned crowds on the day after the Thanksgiving holiday, which kicks off the year-end shopping season. Many shoppers are also choosing curbside pick-up rather than venturing inside.
“What a lot of customers are doing is drive-up, they don’t even enter the store. I think that’s one of the reasons it looks quiet,” said Ian Korolenko, 29, a vacuum salesperson asked by Target to help out on Black Friday.
“I also think a lot of these stores do their Black Friday deals earlier in the week now, and a lot of them go online now.” more