For weeks now, people have been showing up to the Daley Center in downtown Chicago for appearances in traffic court that are being handled entirely online or over the phone.
Angelica Velez was among them. She received several citations after being involved in a traffic accident.
“I was told to get in the line and then they gave us a paper that says to do it over the phone,” she said. “I could’ve stayed in bed to do this.”
Some have waited for several hours only to learn their online hearing took place while they were waiting in an actual line outside the courthouse. More