MaineHealth says computer error sent mistaken death notices to 531 patients

WMTV8PORTLAND, Maine —

MaineHealth says a computer error caused letters to be sent to more than 500 patients incorrectly stating they were dead.

In a statement, a spokesperson for the health system said that on Oct. 20, a malfunction in MaineHealth’s computer system for generating estate vendor letters resulted in 531 patients receiving letters that indicated they were deceased and included information for their next of kin about resolving their estates.

“MaineHealth sincerely regrets this error and has sent apology letters to all patients who have been affected,” the spokesperson said. “At no time were these patients listed as deceased in their medical records and the issue has been fully resolved.”

5 Comments on MaineHealth says computer error sent mistaken death notices to 531 patients

  1. MaineHealth says a computer error caused letters to be sent to more than 500 patients incorrectly stating they were dead.

    That’s a lie. The computer is a tool, and it is the tool user’s responsibility to be sure the task is done correctly. Blaming the computer is a weakling’s attempt to excuse this terrible mistake.

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  2. The VA said that I was dead in the fall of 1975 when I first applied for the GI Bill to attend Eastern Wash. University due to a clerical error by some unnamed bureaucrat. It took me 4 to 5 months to prove that I was not dead and get my GI Bill reinstated and when I finally got my first GI Bill check about Feb. or March 1976 to attend EWU, I received a check for close to $900 dollars which was lot of money back then. To this day I don’t know how the VA managed to say that I was dead. I have had a severe distrust of govt. bureaucracy and its actions ever since then.

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