Chase Bank’s behavior was disgusting.
ABC 7: SAN FRANCISCO — ATMs provide great convenience — but they’re also longtime targets of thieves. Some use skimmers to steal your account number, or stand nearby to rob customers. Now there’s a new kind of ATM fraud — and a warning to watch out if you use the “tap” function on your debit card.
The tap feature uses radio waves to access your account — no need to insert your card. But, some Chase Bank customers say thieves used the tap feature plus some ordinary glue to steal their money.
Pamela Bongiorno shows 7 On Your Side with our sister station, ABC7 News, how she got scammed at this ATM. “So I was using the ATM machine on the right hand side,” she said. “My partner was here, the guy next to him was here. I inserted my card, it didn’t work.”
Then, a man in line offered advice.
“‘Oh, if you have a chip in your card, you could tap it,'” Bongiorno said.
So Bongiorno tapped her card. This time it worked. She got her cash, thanked the man and walked off.
“And then the next morning I look at my bank account…” she said.
To her shock, Bongiorno saw three more withdrawals from her account — $940 was gone. MORE
Snip: On the end screen, “NO” means LOG OUT.
Did you know this? Did your bank tell you that?
I try and use the same one or two ATMs specific to my bank.
I always hit the red “cancel” button several times after I’m done and hang around to watch the splash screen.
My problem with the bank was trying to buy a computer recently.
Had plenty of money in the bank and yet they cancelled a charge from Dell computers.
All these years yet assholes can’t come up with a decent working algorithm.
I of course raised hell but got no real satisfaction.
SMDH
Yup. Better off turning some cash to gold, or some other commodity that they have to kill you to take. And having cash that they will have to kill you to take. I’ve been busted in the ass by these scumbags… but don’t give them the opportunity. I have a better chance when I have a chance to kill them.
This was at the end of the article and should have been given more prominence:
“Chase did not say why multiple withdrawals did not trigger a fraud alert, or why the bank did not review surveillance video — but each transaction requires entering a PIN — which the thieves had apparently captured. So always, cover the keypad, and log out before you walk away.”
I NEVER use the ATM machine. EVER.
We used to call them MoneyMatic Machines.
What does tapping mean?
Dee…a guess here is that instead of inserting the card, you can tap your card on the display and it reads data that way. However I don’t understand why that leaves your account vulnerable and “open” vs using the inserted card method. Seems like these industrious theives could better the world by pursuing honest work.
“I NEVER use the ATM machine. EVER.”
That’s worth repeating.
My bank doesn’t even have an ATM network, but they give me an ATM/debit card with the option to make five free ATM transactions each month on any other bank’s ATM. I keep the card for emergencies, but I’ve never used it.
And how many of those people who were scammed blithely pay $30 dollars every month in out-of-network ATM charges? That’s the real ripoff.
Rarely do I use the ATM at the bank, but I use it at groceries stores, I’m careful. If I want cash, I go inside the bank and write a check. I use cash more than the card. They arrested two men from Romania using the skimming cards on gas pumps and BofA ATM. Stretch of robberies from Sacramento to Redding. White older men in their 50’s. They sit in their car near by reading the skimmer and get your pin #.
A machine that gives you money can take your money away.
Just go to your bank teller (if your bank still has them, if they don’t then switch banks) and withdraw something like $5000. That’s enough to last you a while. Put it in your safe, under your mattress, in your purse. Whatever. Now your hidey place is your ATM.
Thus, the old expression “tapped out” has new meaning
The fact a chipped card can be read by radio waves is why I have a card carrier that blocks radio waves.
Just imagine how much info could be collected at the doorway of some high traffic business.
Alternatively, someone with a reader can walk next to you and collect your info if the card is unprotected.
I’ve never used an ATM, though I tried one night long ago at a casino, couldn’t make it work. Probably not a machine problem.
How come something VERY DIFFERENT popped up on my Computer when I typed ATM?
It certainly was not a bank machine.