JTN: The CEO of Southwest Airlines on Friday morning apologized for the massive cancellations during the recent winter storm in the U.S. and says the company will reimbursed passengers whose flights were cancelled.
“This has impacted so many people – so many customers – over the holidays,” CEO Bob Jordan said on ABC’s “Good Morning America.” “I’m extremely sorry for that. There’s just no way almost to apologize enough.”
Roughly 15,800 flights Southwest have been canceled since Dec. 22, including 2,362 on Thursday, according to CNN.
Jordan said reimbursements will cover such coast as rental cars, hotel rooms, meals and the booking of customers on other airlines. more here
Goodbye Southworst.
Or are We the Taxpayers going to be forced to bail them out?
CEO Bob Jordan was then heard to mutter “if they don’t like it then they can just build their own airplanes”
Every year I really look forward to fighting traffic, fighting crowds, fighting the explosive shoe inspectors to be herded like livestock into a flying metal tube. If it were not for that free bag containing six mini-pretzels and the shot glass of Coke, I would have given up flying long ago. Well, there’s also the much anticipated pre-flight safety belt and oxygen mask presentation. I get upright and locked just thinking about it.
Herb Kelleher is spinning in his grave!
How’s he going to claw back all those Covid $$ that were supposed to be used to keep the business going…but instead went to shareholders and other questionable places.
He easily could have upgraded systems with what the airline was given. But hey, free money, right?
You can bet, tax payers will once again be billed out of their $$, to cover this jack asses incompetence.
I miss “Airtran”!!