“When you go to Disney, do they measure the number of hours you wait in line? Or what’s important?” McDonald said at a Christian Science Monitor breakfast, the Washington Post reported. “What’s important is, what’s your satisfaction with the experience?”
Speaker of the House Paul Ryan and presumptive GOP presidential nominee Donald Trump were among those who criticized McDonald’s comments. In a series of tweets, Ryan accused McDonald of making light of the struggle veterans face to receive medical care.
“This is not make-believe, Mr. Secretary. Veterans have died waiting in those lines,” Ryan said.
Trump connected the controversy to his likely foe in the general election, former Secretary of State Hillary Clinton. He noted that Clinton said last October that the VA’s problems were not as “widespread as it has been made out to be,” though her campaign later said she was outraged by long hospital wait times and other issues.